Customer Corner

We want our customers to always have an enjoyable experience. From first glance to post purchase, we are here to help. If you’re not happy with your purchase, we will do our best to make things right, which is why we offer a comprehensive exchange or return program for the first 14 days after delivery. Please be sure to familiarize yourself with the return and exchange policy before completing your order.

Where are you located / Do you have a store ?
Why should I buy from you , do you have reviews ?
Is your business legitimate and trustworthy ?
Who is my contact person when I place an oder ?
What are your business hours ?
Where are your products made ?
What special features do they have ?
Do you have any Discounts / ongoing Sale ?
Can I add more seats ?
Can I make it bigger or smaller ?
What is the bed function ?
How does the bed function work ?
What dos left hand / right hand mean ?
Stock items / custom made items ?
Can I change the color patterns on the sofa ?
Can I add an armrest from a different sofa ?
Can I add a different type of headrest ?
How many pillows included ?
How long will your sofas last ?
What type of materials do you have ?
What colors do you have ?
Is this real leather ?
Do the colors look exactly like in the pictures ?
Can I get swatches ?
What type of wood is the Frame made of :
What is the best material if you have kids or pets :
How do I clean it?
Are the seats comfortable, soft or firm ?
LED lights are they changing colors ?
USB : Where are the USB ports located ?
Cooling Cupholder where is it located , how does it work ?
What is your Warranty?
What is the Delivery Time ( in stock and custom made )
Can you take my old sofa ?